We Respect Your Privacy
Divine Gold understands that privacy is important to you and respects
the privacy of all our customers and business contacts. This document
personal information that you provide to Divine Gold Music. Divine Gold
may collect personal information about you online if you use our website
www.divinegold.com. If you do use our website, please be aware that this
our website is conditional upon you agreeing to be bound by it.
of this policy, and is organised into the following sections:
1. What Personal Information Does Divine Gold Collect and how is it
2. Will Personal Information be Given to Anyone Else?
3. Security of Personal Information
4. Access and Correction
5. Online Privacy issues
6. How to Contact Divine Gold
What Personal Information Does Divine Gold collect and how is it used?
Divine Gold needs to collect a range of different types of personal
information in order to conduct its business. Personal information is
any information or opinion about an individual whose identity is
apparent, or can reasonably be determined from the information or
opinion. The types of personal information that Divine Gold collects
will depend on the nature of your dealings with us. Customers. If you
are a person who buys our products, we may collect personal information
about you when you make a purchase or if you send queries about our
products. The reason we collect this information is so that we can
assist you with your queries and your use of our products. Divine Gold
does not collect information that it does not need. If you do not wish
to receive updates and promotional material about Divine Gold's
products, please let us know. Our contact details are set out in clause
Will Your Personal Information be given to anyone else?
Divine Gold will not provide your information to any other company for
marketing or advertising purposes.
Personal information collected by Divine Gold may be disclosed to third
parties to whom Divine Gold contracts out specialised functions, such as
mailing houses. This information is passed on purely for Divine Gold's
own marketing activities, which may require outsourced mailing and
Security of Your Personal Information at Divine Gold
Divine Gold takes steps to ensure the security of personal information
we hold. Our IT systems are password restricted and comply with relevant
security standards. We do not store on file your credit card or account
details on our computerised database.
We use third-party advertising companies to serve ads
when you visit our website. These companies may use information (not
including your name, address, email address, or telephone number) about
your visits to this and other websites in order to provide
advertisements about goods and services of interest to you. If you would
like more information about this practice and to know your choices about
not having this information used by these companies,
Access and Correction
Under the Privacy Act, you have the right to request access to the
personal information which Divine Gold holds about you (although there
are some exceptions to this). You also have the right to ask us to
update or correct your personal information when it is inaccurate,
incomplete or out of date. If you wish to exercise your right under the
Privacy Act to seek access to the personal information that Divine Gold
holds about you, we ask that you contact Divine Gold, using the contact
To summarise, in the first instance, Divine Gold will generally provide
you with a summary of the information we hold about you. We will assume
(unless you tell us otherwise) that your request relates to our current
records about you. These current records will include personal
information about you which is included in our databases and in paper
files, and which we may use on a day to day basis. To provide you with
access to your personal information, Divine Gold will ordinarily provide
you with a copy of the relevant personal information (ordinarily, a
print-out from a database or a photocopy of files recorded only in paper
form). If personal information about you (for example, your name and
address) is duplicated across difference databases or paper files, we
will generally only provide you with one print-out of this information,
rather than multiple print-outs. Divine Gold will not charge you for the
cost of providing this type of access to these current records. If the
personal information we collected about you has been de-identified such
that we can no longer identify this information as being about you, you
will not be given access to the de-identified information.
For legal and administrative reasons, Divine Gold may also store records
containing personal information in its archives. You may seek access to
these non-current records held by Divine Gold which are not current
records, but if you do, please be aware that it may take time to locate
these records, and we may charge you for the cost of providing access.
After we have provided you with access, if you are of the view that the
personal information we hold about you is not accurate, complete or up
to date, please let our Privacy Officer know. Please use the contact
details set out at clause 6 below. Alternatively, if you are already
aware that the personal information we hold about you is not correct (eg
if you have changed your title, name or address) please use the space
below to provide us with the updated information.
* My correct title is:
* My correct name is:
* My correct address/business contact details are:
- Divine Gold's Privacy Officer will need to contact you in order to
confirm and verify your request. For these purposes, please provide your
daytime telephone number below. This information will only be used for
the purposes of confirming, verifying and responding to your access
request (or if relevant, your correction request).
* My daytime telephone number is:
As noted above, Divine Gold may collect personal information about you
from our website if it is volunteered by you. Otherwise, Divine Gold
does not collect personal information about you through our website.
Divine Gold may collect non-personal information from you by your use of
the website. For example, we might track information about the date and
time you access our site, the type of web browser you use, and the
website from which you connected to our site. Our websites collect this
information by depositing "cookies" in your computer. This technology
does not collect information which personally identifies you. Rather,
this information is collected in an aggregate form. The cookies can tell
us how and when pages in a website were visited and by how many people.
This aggregate information enables us to improve our websites to serve
and inform you better. It also may allow you to shortcut access to
points of interest on our website when you re-enter our system.
Divine Gold does not match any personal information we have collected
about you with the anonymous navigation and other non-personal
information which we collect when you visit our website. In general,
usage and to improve the functionality of our website. You may set your
computer so that cookies are not placed on your system, however,
disabling cookies may result in some reduction in the functionality and
ease of use of this site.
How to Contact Divine Gold
made available to anyone who requests it.
If you have any questions or comments about the Divine Gold Privacy
Policy, or if you wish to make a complaint about how Divine Gold has
handled personal information about you, please contact Divine Gold's
* by letter at:
94 Homeleigh Rd
Kyogle NSW 2474
* by phone: +61 2 66331488
Divine Gold strives to comply with the National Privacy Principles, and
we intend to comply with any industry privacy codes as and when they are
developed. If further privacy legislation and/or self-regulatory codes
summarise any modifications or enhancements in this section of our
protection of privacy visit the Australian Federal Privacy
updated on 1 October 2004.
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